The Human Line Project

Sometimes long or intense conversations with AI can blur things or make it harder to stay grounded, especially when the capabilities & limitations of AI and its potential effect on moods & beliefs are not understood by the user.

The Human Line Project and its peer-to-peer support community aim to raise awareness of mental health issues surrounding AI and help people understand these experiences.

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Protecting Emotional Well-being in the Age of AI

The Human Line Project is the world’s first nonprofit dedicated to documenting and addressing AI-induced psychological harm.

Our stance is not anti-AI. We understand LLMs are powerful tools and that, with ethical design, users can gain new skills and knowledge while remaining emotionally intact. Our mission is to ensure safety through support, advocacy and research.

We work together with interdisciplinary professionals across tech, journalism, legal, legislative, and top universities to ensure human well-being is always a priority in AI development.

Community

Our peer-to-peer community offers support to those directly affected and their loved.

Research

We collaborate with top universities to explore the impact of AI and ensure future designs are informed by research.

Advocacy

We actively spread awareness through traditional and social media and, advise on policy, and press for industry accountability and transparency.

Our Mission & Values

At The Human Line, we are committed to ensuring that AI technologies, like chatbots, are developed and deployed with the human element at their core. We believe that LLMs are a powerful tool, but must be used responsibly.

AI systems, especially emotionally engaging chatbots, can unknowingly cause emotional distress, particularly among vulnerable individuals who may form deep emotional attachments.

Our mission is to raise awareness by collecting stories, conducting formal research, and driving forward ethical standards that prioritize human well-being.

We are here to make AI accountable. Not to oppose progress, but to ensure that it benefits the public while not causing superfluous harm.
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We’re working to set a legal precedent that will protect people & hold companies responsible for emotional manipulation.

The ultimate goal is to make LLMs a force for good, creating systems that enhance our lives without exploiting our vulnerabilities.

Informed Consent

We believe that without informed consent, AI tools can readily encourage users into forming unhealthy patterns of usage.

Emotional Safeguards

Similar to the humans that create and use AI tools, the tools themselves should be built with emotional safeguards including strong refusal layers, harm classifiers, and “Emotional Boundaries”.

Transparency

Transparency is at the heart of all innovation. In a world where any product can be marketed in any way, we believe that AI model providers have a particular responsibility to be transparent about their R&D processes.

Ethical Accountability

We believe holding responsible bodies accountable is essential for maintaining a relationship to technology that is strongly bound by ethics.